Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Insulation 101: Wrap Your Home in Warmth

October 1st, 2024

By: Mitch Ross

Several years ago, when I was looking to purchase a home for my family, I gave the real estate agent quite a surprise! As she was showing us a home and talking about the layout and other hot-topic items, an attic access caught my eye.

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Report suspicious activity at substations

August 1st, 2024

Electrical substations are essential parts of our power grid, but they can also be dangerous. High-voltage electricity flows through substation equipment, so it’s important to stay clear of these areas and the fences surrounding them.

Read More