Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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877-828-4074  |  Report an Outage
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Safety

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Willie Wirehand

Be safe around electricity! Here are a few helpful tips to remember!

 

  • Don't touch an electric switch with wet hands!
  • Never overload outlets with too many plugs!
  • Never plug in an electric cord that is frayed!
  • Don't use electrical equipment outdoors in the rain!
  • Never use water to put out electrical fires!
  • Don't stand under trees or telephone poles during a storm!
  • Stay away from fallen electrical lines!
  • Fly kites in open fields away from electrical lines!
  • Stay out of the water during a thunderstorm!
  • Stay away from substation fences!
  • Do not throw rocks at utility line insulators or transformers!