Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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877-828-4074  |  Report an Outage
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Leadership

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Brad Castor Photo
Brad Castor
President/CEO
Larry Dunaway Photo
Larry Dunaway
Vice Chairman
District 4 (Elected 2000)
Betty Smith Photo
Betty Smith
Director
District 6 (Elected 2006)
Tommy Miller Photo
Tommy Miller
Director
District 2 (Elected 2018)
Mark Robbins Photo
Mark Robbins
Secretary- Treasurer
District 3 (Elected 1979)
Danny Hansbrough Photo
Danny Hansbrough
Director
District 7 (Elected 1997)
Gary Bearden Photo
Gary Bearden
Director
District 9 (Elected 2013)
W J Buddy Newbolt Photo
W J Buddy Newbolt
Chairman
District 8 (Elected 1981)
Hershel Bell Photo
Hershel Bell
Director
District 1 (Elected 2008)
Kyle Cannon Photo
Kyle Cannon
Director
District 5 (Elected 2020)