Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone 855-935-3284, Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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877-828-4074  |  Report an Outage | Outage Map
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A Season of Thanks

A Season of Thanks

We’re thankful for our members and the communities we serve.
Click to Read our Thanksgiving message.
SmartHub Makes Managing Your Account Easy

SmartHub Makes Managing Your Account Easy

Pay your bill, report outages, track energy use, and manage your account anytime from your computer or mobile device. Learn more
A Powerful History of Powering Your Future.

A Powerful History of Powering Your Future.

Rich Mountain exists to serve you and other community members with reliable electricity.

1,816 Miles of Power Line Serving More than 6600 Members.

1,816 Miles of Power Line Serving More than 6600 Members.

There's always a qualified professional ready to help, on call for you 24 hours a day

We're Always Working To Bring You Reliable, Affordable Power.

We're Always Working To Bring You Reliable, Affordable Power.

There's always qualified professionals on call for you 24 hours a day, 365 days a year, making sure that the electricity you need is available.

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Willie WirehandWelcome!

From quality customer service to assisting schools, rural water districts and rural fire departments, Rich Mountain Electric Cooperative is committed to assisting the members and communities we serve.

It's all a part of our dedication as your local energy partner since 1945.

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