Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Tips to Avoid Energy Scams

March 4th, 2025

Be cautious of fraudulent websites pretending to be an electric utility. Scammers often create look-alike sites to steal your personal or payment information. Always type your utility’s official web address directly into your browser instead of clicking email or text links. Watch for signs of a secure website, such as “https://” in the address bar and a padlock icon. If you’re ever unsure, call your utility company using the official phone number listed on your bill to verify payment or account details. Stay vigilant to protect yourself from utility fraud. 

Tips to Avoid Energy Scams

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