Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Stay Connected! Update Your Contact Information Today

March 4th, 2025

Keeping your contact information updated ensures you stay connected and allows you to benefit from timely communication, including:

  • Faster outage reporting and responses.

  • Timely alerts about planned outages and other important updates.

  • Smoother member service interactions.

  • Improved access to member benefits and programs.

Call Rich Mountain Electric at (877) 828-4074 or (479) 394-4140 to ensure your phone number, email address and mailing address are up to date so you can enjoy the benefits of staying connected.

Stay Connected! Update Your Contact Information Today

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