Need Help?

What are your hours?: Our normal hours: M-F, 8 am to 5 pm
How do I report an outage?: Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074
How do I pay my bill?: Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.
How do I get new service?: Apply through the website or in person at the Mena or Dierks office.

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Important: Rich Mountain Electric Cooperative, Inc. will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more

Pay-by-Phone Number: Starting at 10 AM on September 27th, the Pay By Phone number will change from 1-844-849-1513 to (855) 935-3284.

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Jock Owens Retires After 18 Years of Service

June 5th, 2024

Rich Mountain Electric announces the retirement of Jock Owens, after 18 years of dedicated and loyal service. All of us here at Rich Mountain Electric hope you enjoy time with your family and farm, and that your fishing skills greatly improve!

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