Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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877-828-4074  |  Report an Outage
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Application for Service

The bylaws of Rich Mountain Electric Cooperative, Inc. require any person, firm, association, corporation, or body politic or subdivision to be a member of Rich Mountain Electric Co-op, Inc.  by making a written application for membership therein, to purchase electric energy. A husband and wife may apply for joint membership, which constitutes one (1) membership.

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(Only jpg, pdf, png, jpeg are allowed)

Service Information

A special program is available to the members who qualify as elderly (at least 65 years old) or handicapped (as defined by Arkansas Public Service Commission Rules.)

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(Only jpg, pdf, png, jpeg are allowed)

I authorize Rich Mountain Electric to electronically debit my account monthly, for the amount stated on my bill(s) and if necessary, electronically credit my account to correct erroneous debits.  I understand this authorization remains in full force and effect until I notify Rich Mountain Electric in writing, at least five days before the due date. 

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