Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Important: Rich Mountain Electric Cooperative, Inc. (RMEC) will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more

News

Directors receive credentials

May 6th, 2024

The Director Gold credential recognizes directors committed to continuing their education and who desire a tangible credential that demonstrates their ongoing commitment to advancing their knowledge and performing their fiduciary duty to the best of their ability.

From left: Rich Mountain Electric President/CEO Brad Castor; Director Danny Hansbrough, who received his credential; Board Chairman W.J. Buddy Newbolt; and Director Mark Robbins, who also received his credential.

Photo of directors holindg their certificates of training.

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